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We Are Celebrating Quality

View profile for Joanne Ormston
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For the 16th year on the run we have been awarded the prestigious Lexcel quality mark.

After an exhaustive and detailed inspection of our files and office procedures, including interviews with our solicitors and staff, the Law Society’s practice management standard have awarded Pearson the quality mark in recognition of high standards in customer care and management.

Lexcel-accredited firms are inspected each year and in order to gain the accreditation have to undergo a rigorous applications and assessment process.

Anne Milne, Lexcel Investors in People Assessor said, “Pearson is a forward looking firm who are planning ahead to develop and grow. The partners (not the traditional law firm partners) balance their modern approach with the sound values of professionalism and excellent standards of client care.

“It was also good to see how happy people are to be working for Pearson, with new recruits feeling that Pearson was the best firm they had ever worked for. This is reflected in the good client feedback and the number of continued and returning clients,” she added.

Joanne Ormston, Partner and Practice Manager, said:  “We received some great feedback from Lexcel and are delighted that we were recognised for the improvements we have made year on year. We are proud of our staff for their dedication and professionalism particularly after the bumper year we had last year.

Joanne adds, “Our clients appreciate the personal touch and friendly face of law coupled with our ability to get the job done.”

Please note that the information and opinions contained in this article are not intended to be comprehensive, nor to provide legal advice. No responsibility for its accuracy or correctness is assumed by Pearson Solicitors and Financial Advisers LLP or any of its members or employees. Professional legal advice should be obtained before taking, or refraining from taking, any action as a result of this article.